EBCBrakesDirect Reviews

"EBC Brakes Direct" is a well-known auto replacement part store. The store offers a wide range of brake products for cars and motorcycles. The products are known for their quality and performance. The store provides same day shipment of over ten thousand quality brake parts. The customer reviews for the store are generally positive, with a consumer score of 4.0 out of 5.0. Customers have praised the store for its fast delivery, helpful staff, and quality products. However, some customers have reported issues with the delivery service and the purchasing process. Despite these issues, the overall feedback for "EBC Brakes Direct" is excellent.

Discounts are indeed available on ebcbrakesdirect.com. There are offers such as 15% off with verified EBC Brakes Direct Promo Codes active in February 2024. Additionally, there are deals offering up to 20% off, and even 50% off with EBC Brakes Direct discount codes. Please note that these discounts may vary and it's recommended to check the website for the most current offers.

The website ebcbrakesdirect.com offers several methods for payment. Payments can be made online via a 128-bit secure internet server, by fax, by post, or by telephone. In all payment methods, the funds must have cleared prior to the shipment of goods. If an item is not in stock, no payment will be taken for this item. An estimated delivery date will be sent via email. If this is acceptable, payment will be taken on the day of shipment. Payments can also be made by cheque, postal order, or bankers draft made payable to EBC Brakes Direct Ltd and posted to their address. However, EBC Brakes Direct Ltd does not accept telephone orders or callers in person. The website also supports Verified by Visa (VbV) and SecureCode MasterCard for secure online transactions.

At EBC Brakes Direct, orders placed on a business working day before 14:00 (UK time) are usually processed on the same day. Orders placed after 14:00 (UK time) may be processed the following business working day. For UK mainland deliveries, once an order is placed and goods are in stock, delivery is expected within the next two to three working days. For overseas orders, the estimated delivery time depends on the location and chosen delivery method. If goods are not in stock, customers will be notified via email, with an estimated date of delivery.

In terms of returns, EBC Brakes Direct is committed to offering the best possible service. If something goes wrong, they aim to rectify any problems as soon as possible. All returns will be processed within 14 days of receipt of the returned goods. If there is an issue with a brake kit or any of its components, the entire brake kit must be returned for a refund or exchange. Individual components from a kit will not be accepted as a return and will not be credited until the full kit components are received.

If a customer wishes to cancel an order, they can do so by sending an email to cancel.order@ebcbrakesdirect.com. As long as the order has not been shipped, there will be no cost to the customer. If the order has already been despatched, it can still be returned, but under the guidelines given in "EU Distance Selling Law".